Having trouble with your PS5 controller not charging? In our latest article, we provide step-by-step troubleshooting tips to help you resolve this frustrating issue.
- We start with the basics, checking the connection between the PS5 controller and the console.
- If that doesn’t work, we move on to power cycling the PS5 controller, resetting it, and updating the firmware.
- We also discuss when it’s time to consider a professional repair.
So, if you’re eager to get back in the game, check out our article for all the information you need to fix your PS5 controller charging problem.
- Step 1: Check the Basics to Fix Your PS5 Controller
- Step 2: Power Cycle the PS5 Controller
- Step 3: Perform a PS5 Controller Reset
- Step 4: Update the PS5 Controller Firmware
- Step 5: Consider a Professional Repair
- Actionable Advice: Up Your Game
- Wrapping Up: Quick Steps to Game On Again
- Tech Info:
Step 1: Check the Basics to Fix Your PS5 Controller
To effectively troubleshoot your PS5 controller’s charging issue, begin with the following essential steps:
- Ensure Proper Connection – Verify that the controller is correctly connected to the console via the USB-C cable. A loose connection might be the culprit preventing your controller from charging.
- Switch Cables and Ports – If the controller doesn’t charge despite a secure connection, try switching to a different cable or USB port. This step helps rule out any problems with the existing cable or port.
Once you’ve carried out these basic checks, take a moment to review:
- Checking the basics is a simple but powerful step in resolving charging issues.
- Ensuring the controller is properly connected can rule out problems with the physical connection between the controller and console.
- It’s particularly critical to check the connection if you’ve recently disconnected or reconnected the controller.
In case these basic checks don’t resolve the issue, don’t fret. We have more troubleshooting steps ahead. In the next section, we’ll discuss the process of power cycling the controller, a method that often fixes minor charging hitches.
Step 2: Power Cycle the PS5 Controller
If the basic checks didn’t resolve the issue with your PS5 controller, don’t worry. The next procedure in our troubleshooting guide is performing a power cycle. This step is remarkably straightforward and can often fix minor charging issues. Here’s how you do it:
- Turn Off the PS5 – Start by fully powering off your PS5 console.
- Unplug the Console – Next, disconnect the console from the power source. Make sure to also disconnect the controller from the console.
- Wait for a Minute – Let the console sit unplugged for at least a minute. This allows any residual power to dissipate.
- Plug the Console Back In – After the minute elapses, reconnect the console to the power source and turn it on. Once it’s fully powered up, reconnect the controller to check if it starts charging.
Essential Points to Remember
- Power cycling can resolve minor charging issues by giving your controller a fresh start.
- Disconnecting the controller from the console during the power cycle is crucial.
- If your PS5 controller starts charging after the power cycle, you’ve successfully resolved the issue. If not, there are more troubleshooting steps to try. Up next, we’ll guide you through how to reset your controller.
Step 3: Perform a PS5 Controller Reset
If the power cycling method didn’t get your PS5 controller charging again, don’t lose hope. Our next troubleshooting tip is to reset your controller. This procedure can often fix more complex charging issues by restoring the controller to its default settings. Here are the steps to do it:
- Locate the Reset Button – Look for a small hole near the L2 button on the back of your controller. This is where the reset button is.
- Reset the Controller – Use a paperclip or similar object to press the reset button inside the hole. Hold it down for a few seconds to initiate the reset process.
- Reconnect the Controller – After the reset completes, connect the controller back to the console and check if it starts charging.
Key Points to Remember
- Resetting your PS5 controller can help resolve more complex charging problems by bringing it back to its default settings.
- This step is a potent troubleshooting method to tackle software or firmware issues that might interfere with the charging process.
- If the controller doesn’t start charging even after resetting, don’t worry. We still have more troubleshooting steps ahead. The next step we’ll explore is updating the controller’s firmware, as outdated firmware can potentially cause charging issues.
Step 4: Update the PS5 Controller Firmware
To ensure that your PS5 controller is functioning properly and charging correctly, it’s important to keep the firmware up to date. Outdated firmware can sometimes cause charging problems.
To check for updates, follow these simple steps:
- Go to the PS5 settings menu by navigating to the home screen and selecting the gear icon in the top right corner.
- Scroll down and select “Accessories” from the list of options.
- In the Accessories menu, choose “Controllers”.
- If an update is available for your controller, it will be displayed here.
- Follow the on-screen instructions to install the update. This may involve connecting your controller to the console via USB or following prompts to download the update wirelessly.
- Once the update is installed, disconnect the controller from the console and try charging it again.
Updating the controller firmware can often resolve any software-related issues that may be preventing the controller from charging properly. It’s a simple and effective step to take before considering more advanced troubleshooting options or seeking professional repair.
By keeping your controller firmware up to date, you can ensure optimal performance and a hassle-free gaming experience. So, don’t forget to check for updates regularly and keep your PS5 controller in top shape. Game On: Finding the Perfect Gaming Headset for Your Needs
Step 5: Consider a Professional Repair
If none of the previous steps worked, there may be a hardware issue with the controller. In such cases, it’s best to consider a professional repair.
Sony’s customer support or authorized service centers are equipped with the expertise to diagnose and fix the problem.
When you reach out to Sony’s customer support, explain the issue you’re facing with your PS5 controller not charging.
They may provide you with further troubleshooting steps or guide you on how to send in your controller for repair. If your controller is still under warranty, they may even offer a replacement.
Visiting an authorized service center is another option. These centers have trained technicians who specialize in repairing gaming consoles and controllers.
They will be able to assess the issue and provide you with a solution. Keep in mind that there may be a fee associated with the repair, especially if your controller is out of warranty.
Considering a professional repair ensures that the problem is properly diagnosed and fixed by experts. It saves you time and effort from trying to troubleshoot further on your own. So, if you’ve exhausted all other options and your PS5 controller is still not charging, don’t hesitate to seek professional help. Remember, it’s important to get back in the game as soon as possible.
Actionable Advice: Up Your Game
While we’ve discussed broad strategies to troubleshoot your PS5 controller, here are some more specific actions that can go a long way:
- Handle with Care: The PS5 controller, while robust, is not indestructible. Handle it with care to prevent any accidental damage.
- Charge Regularly: Make it a habit to charge your controller after every gaming session. This ensures that your controller is always ready for your next gaming adventure.
- Invest in a Charging Station: Consider investing in a dedicated charging station for your PS5 controller. It’s a convenient way to keep your controller charged and neatly stored when not in use.
- Keep it Clean: Regularly clean your PS5 controller. Dirt and grime can cause buttons to stick and affect the controller’s overall performance.
Remember, regular maintenance and care of your PS5 controller can greatly enhance its longevity and performance. So, follow these tips to ensure the best gaming experience with your PS5 DualSense controller.
Wrapping Up: Quick Steps to Game On Again
Struggling with a PS5 controller that won’t charge is a real downer. But worry not! Here’s a simpler rundown of the steps to get your game back on track:
- Begin with the basics: Double-check your charging cable and its connection to the controller and console. Also, ensure that your USB port is in good working order.
- Power cycling might do the trick: Turn off everything, disconnect the power, and hold down the controller’s power button for a few seconds. Power everything back up and see if charging resumes.
- Reset the controller if necessary: Use a tiny object, like a paperclip, to press the reset button located in a small hole at the back of your controller. This might clear up any software issues inhibiting the charge.
- Keep your firmware updated: Connect your controller to your PS5, navigate to the settings menu, and opt to update the controller firmware.
- Seek professional help if needed: If all else fails, reach out to Sony’s customer support or an authorized service center. They are equipped to diagnose and fix any hardware issues.
The key takeaway from all this? Never let a charging issue keep you from your game. Follow these steps, and you’ll be back in action without delay. Gaming is all about fun, and with a well-charged PS5 controller, the fun never ends.
The PlayStation 5 (PS5) controller, also known as the DualSense controller, is the latest controller you can buy from Sony as of the time of writing this article. It represents a leap forward from the previous DualShock 4 controllers used for the PlayStation 4, offering a variety of new and enhanced features.
These include haptic feedback and adaptive triggers for a more immersive gaming experience, a built-in microphone allowing for voice chats without a headset, and a more ergonomic design for improved comfort during long gaming sessions. So, if you’re looking to enjoy the latest advancements in PlayStation’s gaming technology, the PS5 DualSense controller is the way to go.
J.S. is the owner, content creator, and editor at Upgrades-and-Options.com. I’ve worked in the IT and Computer Support field for over 20 years. The server hardware in my computer labs has mostly been IBM, but I’ve supported Dell, HP, and various other hardware. In addition, as part of my lab administrator responsibilities, I’ve learned, supported, and repaired/upgraded network hardware such as Cisco routers and switches. READ FULL BIO >>