ASUS Touchpad Not Working | Windows 11/10 Fixes

If you’re having trouble with your ASUS touchpad not working, there are a few things you can try to get it up and running again.

In this article, I will show you some of the methods that you can use to fix the ASUS touchpad not working issue.

Check each of the 7 steps below.

Make Sure The Touchpad Is Enabled In Windows
Make Sure The Touchpad Is Enabled In BIOS
Switch From Laptop Mode to Tablet Mode
Apply A BIOS Update
Apply Windows Updates
Install Updated ASUS Touchpad Drivers
Reseat the Touchpad Hardware Cable

Contents

[show]

Use these 7 steps like a flowchart, start at the top and work your way down as needed.

1. Make Sure The Touchpad Is Enabled In Windows

Let’s first check a couple of things in Windows to get the Touchpad working again.

Touchpad Setting in Windows 11:

Press the Windows key + S and type “Touchpad” to open the Settings window.
Click on Touchpad and make sure that the “Touchpad” slider is turned On.
Also, check the “Leave touchpad on when a mouse is connected” is enabled.

Touchpad Settings in Windows 10:

Press the Windows key + I to open the Settings window.
Then click on Devices and select Mouse & Touchpad from the left-hand menu.
From here, select the Turn the Touchpad on or off option and make sure the Touchpad is set to On. You can change several settings, including the Touchpad sensitivity as well.

Check Windows Hotkey to Enable Touchpad

A hotkey is a combination of keys that you can press to perform a task. ASUS laptops come with quite a few hotkeys, and the Touchpad enable/disable hotkey is one of them.

The hotkey will vary by model, but you either press FN+F6 or FN+F9 to enable/disable the Touchpad.

The screen should indicate if the Touchpad is enabled or disabled. You may have inadvertently disabled the Touchpad without realizing it.

If you are still having issues, continue to the next step.

2. Make Sure The Touchpad Is Enabled In BIOS

There’s another thing to check, and that is the BIOS. Make sure that the touchpad is turned on in the BIOS settings. I have an article on the ASUS BIOS with full details.

Press the F2 Button at boot up on your ASUS laptop to enter BIOS mode.
Once you’re in the BIOS menu, look for a setting that says something like “Device Configuration” or “Configure Devices.”
From here, you should see an option to enable or disable the Touchpad. Enable it and save your changes.

Exit the BIOS and see if the ASUS touchpad is working again.

TIP: If not, try going back into the BIOS and “disable” the Touchpad. Reboot the laptop, enter BIOS one more time and finally, “enable” the Touchpad and boot into Windows. This sometimes fixes the problem.

You may also be interested in my article on How To Reset Laptop BIOS Password if you forgot or do not know what the password is.

3. Switch From Laptop Mode to Tablet Mode

Tablet Mode is a more touch-friendly interface for Windows 10. ASUS laptops have a convertible form factor, which means they can be used as a laptop or tablet.

If you’re using your ASUS laptop in Laptop Mode, and experience any Touchpad not working issues, try switching to Tablet Mode and back again to see if that gets the Touchpad working again.

To switch to Tablet Mode:

Press the Windows key+A to open the Action Center.
Click on the Tablet Mode icon to switch to Tablet Mode.
To switch back to Laptop Mode, turn tablet mode off.

Doing this helps resolve the ASUS touchpad not working because you’re essentially restarting the Touchpad drivers.

4. Apply A BIOS Update

There are a few ways to update your ASUS BIOS. One is to use the EZ Update application that comes installed on your ASUS laptop.

Running EZ Update will start the application and check for any updates that apply to your laptop.

Alternatively, manually check for an update. The steps are:

Download the new BIOS for your ASUS Laptop. Check the support site to discover the correct BIOS you will need for your specific laptop.
Unzip the downloaded file and look for a .exe or .cap file that will be used to install the update.
Double-click on the BIOS file and click “OK” to run the update. Your ASUS laptop should restart automatically during the process.

Test out the Touchpad when the laptop reboots to see if the ASUS touchpad not working issue has been resolved.

I have a similar article on what to do if you have No Signal on Monitor | QUICK FIX. It walks you through the steps to fix it.

5. Apply Windows Updates

If you’re still having an ASUS Touchpad not working issue, it’s worth checking for any Windows updates that might be available.

Microsoft releases regular Windows updates to patch security vulnerabilities and bugs.

To check for updates:

Press the Windows key+I to open the Settings app.
Click on “Update & Security”, or “Windows Update” in Windows 11.

Windows will now check for any available updates and install them automatically in the background. Once the updates are installed, restart your ASUS laptop and see if the ASUS touchpad is working again.

6. Install Updated ASUS Touchpad Drivers

Finally, the drivers may be causing the problem so try updating the touchpad drivers. You can do this through ASUS’ support website.

Visit the ASUS support website.
Enter your laptop model number to go to the correct download page.
Look for and download the Intel I2C driver or the ASUS Precision Touchpad driver. It will vary depending on your laptop.
Then, install the new driver and reboot your ASUS laptop.

7. Reseat the Touchpad Hardware Cable

This last step is for advanced users and is to be used if everything else has failed. If your ASUS is out of warranty, you can try to reseat the Touchpad cable. This will require opening up your ASUS laptop.

First, shut down your ASUS laptop and unplug it from any power source.
Remove the bottom case of your ASUS laptop to access the internals. Usually, several screws will need to be removed, check your manual.
Carefully disconnect and reconnect the Touchpad cable from the motherboard. Trace it from the Touchpad to where it is inserted.
Put everything back together, plug in your ASUS laptop, and turn it on.

If none of those solutions work, you may need to replace the touchpad itself. This is usually a last resort, but it may be necessary if the touchpad is damaged or otherwise not working properly.

Are you having problems with your laptop battery? Does it not last as long as it used to? If so, it might be time for a replacement. Check out my guide on the essential steps necessary to replace a laptop battery. We cover everything from what tools you’ll need to how to remove the old battery and install the new one.

J.S. is the owner, content creator, and editor at Upgrades-and-Options.com. I’ve worked in the IT and Computer Support field for over 20 years. The server hardware in my computer labs has mostly been IBM, but I’ve supported Dell, HP, and various other hardware. In addition, as part of my lab administrator responsibilities, I’ve learned, supported, and repaired/upgraded network hardware such as Cisco routers and switches. READ FULL BIO >>

My newest articles: